For your convenience, Urbanbuck.com accepts Paypal, Visa, Mastercard, American Express, and Discover cards for payment.

Changes can be made to an order as long as the item is not shipped; you can contact customer service to confirm your order’s status.

Your complete order details, including the price of each item, order number, and shipping charges, will be sent to you via email.

We ship worldwide except Israel, Russia and APO/FPO addresses, for further queries, contact us at sales@urbanbuck.com

To ensure your order is secure and privacy is protected, we use SSL (Secure Socket Layer) that provides end to end encryption. We use the service of PayPal to receive your payments that are highly secure and reliable.

Orders are delivered within 3-8 business days. In case it takes longer than the estimated date, contact our customer service, and we will be happy to assist.

After placing your order, you will receive an e-mail confirmation within a few minutes.

If you have any problem with your order, immediately contact our Customer Service Team briefing your issues. Visit our return and exchange policy page for more information.

Once your order is dispatched, you will be notified with the tracking details through an email. You can also track your order directly through our website by visiting this page.